Policies

Welcome, and thank you for shopping farragio.
Please review my policies and if you have any questions you can contact me at:
contact@farragio.com
PAYMENTS

I use PayPal® for payment processing. PayPal® offers guest checkout for those who don't have a PayPal® account. Please be assured your payment information is collected using their SSL Secure Connection making your information safe and private. Payment is due in full at time of order.
SHIPPING

I ship orders through the USPS (United States Postal Service) and use Parcel Select, First Class, or Priority Mail methods, as well as USPS International shipping. Shipping charges include Delivery Confirmation (where applicable) and Shipping Insurance.

ORDERS OVER $100 ALSO INCLUDE SIGNATURE CONFIRMATION.

Unless otherwise specified on the listing(s), orders are shipped out within two business days. You will receive a shipping notice, with tracking, via email when your order has shipped.

I ship to the address that has been provided by the customer at checkout. Please make sure it is the correct address before submitting an order. An order sent to the wrong address as a result of customer oversight is the customer's responsibility. If in the event an order is returned to me as a result of an incorrect shipping address, an additional shipping charge will be required of the customer to re-ship the order after it has been returned to me. Please be aware that returns due to non-deliverable issues can take anywhere from 10 days to a few weeks to be returned. Unfortunately, in these cases I cannot re-ship or issue a refund until the item has been returned to me.

INTERNATIONAL BUYERS - PLEASE NOTE:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

It is illegal to falsify customs declarations or mark an item as a "gift" in order to avoid customs fees.
RETURNS & EXCHANGES

PLEASE NOTE:
     TO HELP DEFRAY YOUR COSTS:
  • If returning an order for a refund or exchange, your original shipping cost will be refunded to you through PayPal® within 24 hours after I have received the item(s).
  • Return shipping, including tracking, will be the responsibility of the customer.
  • I must receive item(s) back before any refunds or exchanges are made.

ALL-NATURAL SKIN CARE ITEMS (moisturizer, setting spray, etc.)
You have seven days after receiving your order to contact me with any issues concerning your order. Please contact me at contact@farragio.com.

Items that are in unused, unopened and re-sellable condition may be returned for a full refund of purchase price.

Items that have been opened and have at least 50% of the product still left in the jar or bottle may be returned for a partial refund of 50% of purchase price.

It is my goal to have a totally satisfied customer and I will be happy to work with you to come up with a satisfactory solution. Depending on the outcome you may then send the item(s) back for a refund or exchange. I must receive item(s) back before any refunds or exchanges are made.


CUSTOMIZED HANDMADE ITEMS (monogrammed bags, etc.)
There are no refunds and no exchanges on custom orders.

Issues with a custom order that are due to a flaw in the merchandise, such as incorrect monogramming, are taken on a case-by-case basis. You have seven days after delivery of your order to contact me with any issues concerning your order. Please contact me at contact@farragio.com.

It is my goal to have a totally satisfied customer and I will be happy to work with you to come up with a satisfactory solution. Depending on the outcome you may then send the item(s) back for a refund or exchange. I must receive item(s) back before any refunds or exchanges are made.
FARRAGIO PRIVACY POLICY

(For the purposes of the remainder of this document, the term "you" refers to visitors and/or customers to this website, and "I" "Me" or "My" refers to Angela M Propes/farragio.)

This privacy notice discloses the privacy practices for www.farragio.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
•The security procedures in place to protect the misuse of your information.
•How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
farragio is the sole owner of the information collected on this site. farragio only has access to/collects information that you voluntarily give me via email or other direct contact from you. farragio will not sell or rent this information to anyone.

farragio will use your information to respond to you, regarding the reason you contacted me. farragio will not share your information with any third party outside of farragio organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask farragio not to, farragio may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from farragio at any time. You can do the following at any time by contacting me via the email address or phone number given on my website:

• See what data farragio has about you, if any.
• Change/correct any data farragio has about you.
• Have me delete any data farragio has about you.
• Express any concern you have about my use of your data.

Security
farragio takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

farragio does not collect sensitive information (such as credit card data). That information is encrypted and transmitted through PayPal, a separate entity.

Orders
farragio requests information from you on the order form. To buy from me, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If I have trouble processing an order, I'll use this information to contact you.

Cookies
farragio uses "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help me improve your access to my site and identify repeat visitors to our site. For instance, when farragio uses a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on my site. Cookies can also enable me to track and target the interests of my users to enhance the experience on my site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links
This website contains links to other sites. Please be aware that farragio is not responsible for the content or privacy practices of such other sites. farragio encourages users to be aware when they leave the site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys / Contests
From time-to-time my site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

If you feel that Angela M Propes/farragio is not abiding by this privacy policy, you may contact me by email at contact@farragio.com.