Frequently Asked Questions
SKINCARE INFORMATION
Q: Are your skincare products completely all-natural?
A: Yes! I only use all-natural and organic ingredients.
Q: Do you really make everything yourself?
A: Yes. Everything you see has been handcrafted by me. I also package and label each product myself.
Q: Are there preservatives in your products? How long will they last?
A: Products that don't contain water don't generally need a preservative, but to be on the safe side I use a specific blend of ingredients to insure integrity. My products have a shelf life of at least a year.
Q: What happens if my moisturizer melts?
A: Consistency of product may change, and settling may occur, during shipping in very hot or cold climates. If so, no worries, this will not harm the ingredients.
Q: Do your products come with directions?
A: Yes, there are directions on the packaging.
Q: Can I return my skincare order?
A: It is my goal to have a completely satisfied customer! You can read my return policies here.
GENERAL INFORMATION
Q: Why is farragio spelled all lower case?
A: It was a happy accident and it looks sort of chic, don't you think?
Q: What does farragio mean?
A: It's my play on the word "farrago", which means a mix of things.
Q: How long have you been in business?
A: I started farragio in March of 2010.
Q: What are your return policies?
A: You can read my policies here.
Q: I have more questions. How can I get in contact with you?
A: All of my contact information is available on my Contact page.
