Frequently Asked QuestionsQ: Are your skincare products completely all-natural and organic?A: Absolutely. I only use all-natural and USDA Certified organic ingredients. Q: Do you really make everything yourself? A: Yes. Everything you see has been handcrafted by me. I also package and label each product myself. Q: Are there preservatives in your products? How long will they last? A: Products that don't contain water don't generally need a preservative, but to be on the safe side I use a specific blend of ingredients to insure integrity. My products have a shelf life of at least a year. Q: What happens if my moisturizer melts? A: Consistency of the product may change and/or settling may occur during shipping in very hot or cold climates. If so, no worries, this will not harm the ingredients. Q: What if I need to return my skincare order? A: It is my goal to have a completely satisfied customer! You can read my return policies here. Q: How long have you been in business? A: I started farragio in March of 2010 and launched my skincare line in 2018 Q: Why is farragio spelled all lower case? A: It was a happy accident and it looks sort of chic, don't you think? Q: What does farragio mean? A: It's my play on the word "farrago", which means a mix of things. Q: What are your return policies? A: You can read my policies here. Q: I have more questions. How can I get in contact with you? A: All of my contact information is available on my Contact page or you can also email me directly at [email protected]. |