Frequently Asked Questions

Q: Are your skincare products completely all-natural and organic?
A: Absolutely. I only use all-natural and USDA Certified organic ingredients.

Q: Do you really make everything yourself?
A: Yes. Everything you see has been handcrafted by me. I also package and label each product myself.

Q: Are there preservatives in your products? How long will they last?
A: Products that don't contain water don't generally need a preservative, but to be on the safe side I use a specific blend of ingredients to insure integrity. My products have a shelf life of at least a year.

Q: What happens if my moisturizer melts?
A: Consistency of the product may change and/or settling may occur during shipping in very hot or cold climates. If so, no worries, this will not harm the ingredients.

Q: What if I need to return my skincare order?
A: It is my goal to have a completely satisfied customer! You can read my return policies here.

Q: How long have you been in business?
A: I started farragio in March of 2010 and launched my skincare line in 2018

Q: Why is farragio spelled all lower case?
A: It was a happy accident and it looks sort of chic, don't you think?

Q: What does farragio mean?
A: It's my play on the word "farrago", which means a mix of things.

Q: What are your return policies?
A: You can read my policies here.

Q: I have more questions. How can I get in contact with you?
A: All of my contact information is available on my Contact page or you can also email me directly at [email protected].